Privacy Policy
Welcome to Nyxbets casino. This Privacy Policy explains how we handle your personal information when you visit nyxbet-casino.net or use our online casino services. We collect and process various types of data to provide you with a secure, personalized and legally compliant gaming experience. This includes information you provide directly, data collected during your use of the website and technical details from your devices. We are committed to protecting your privacy and ensuring transparency about how your data is used, shared and stored.
You have rights regarding your personal data, including access, correction and deletion. These rights can be exercised through the contact options available on nyxbet-casino.net. Please note that the minimum age to use our services is 18. We do not knowingly collect information from individuals under this age. This policy applies to all visitors and registered players and outlines the measures we take to safeguard your information in line with data protection principles.
What This Policy Is For and Whom It Applies To
This Privacy Policy applies to all users of nyxbet-casino.net, including visitors browsing the site and registered players accessing casino games, account features and support services. It covers how we collect, use, share and protect your personal information in connection with our online gambling platform. Some information is required to provide core services such as account registration, identity verification and payments, while other data may be collected with your consent for additional purposes like marketing or analytics. The brand Nyxbets casino is operated under the oversight of its holding company, Extendy, and complies with applicable data protection laws and licensing requirements, including those set by the Curaçao Gaming Authority under licence OGL/2024/1646/1023.
The Data We Collect
We may collect personal information from you directly when you register, make transactions or contact support, as well as automatically through your use of the website and connected devices. This helps us deliver services, maintain security and improve your experience. Below is an overview of the types of data we may process.
| Data Category | Examples | Purpose |
|---|---|---|
| Account Information | Name, email address, phone number, date of birth | To create and manage your player account |
| Identity and Age Verification | ID + proof of address before payout | To confirm your identity and ensure compliance with age and legal requirements |
| Payment Data | Transaction details, payment method used | To process deposits and withdrawals securely |
| Website Usage | Pages visited, time spent, features used | To understand user behavior and improve site functionality |
| Technical Information | IP address, device type, browser version | To ensure compatibility and detect suspicious activity |
| Support Messages | Inquiries, complaints, feedback | To respond to your requests and resolve issues |
| Cookies | Session identifiers, preference settings | To maintain login sessions and personalize content |
If you do not provide required information, such as identity documents or contact details, we may be unable to verify your account, process transactions or provide certain services. Optional data, such as preferences for communication, may enhance your experience but are not necessary for core functionality.
How and Why We Use the Data
We use your personal information for specific, legitimate purposes related to operating and improving our services. This includes managing your account, processing deposits and withdrawals, verifying your identity, preventing fraud and ensuring compliance with legal obligations. We also use data to provide customer support, enhance website performance and maintain the security of our systems. Our processing is based on different legal grounds: fulfilling your contract as a player, complying with legal requirements, protecting our legitimate interests in secure operations and, where applicable, your explicit consent. For example, we rely on consent when sending promotional messages or using certain tracking technologies.
Who Receives the Data
- Payment service providers to process deposits and withdrawals using methods such as Bitcoin, Paysafecard, Visa, Mastercard, Ethereum (ETH), Neosurf, Paypal, Tether (USDT), Skrill, Litecoin (LTC), Neteller, Apple Pay and Google Pay.
- Identity verification providers to confirm your identity and age using submitted documents.
- Technical and hosting services that support website infrastructure and performance.
- Professional advisers such as legal, financial or compliance consultants.
- Authorities where legally required, such as tax or regulatory bodies under applicable law.
We only share the minimum amount of data necessary for each purpose. Information may be transferred internationally to service providers who meet applicable data protection standards. All recipients are contractually obligated to protect your data and use it only for the purposes we specify.
How We Protect the Data
We apply general data protection principles to safeguard your information. Access to personal data is restricted to authorized personnel and partners who need it for specific, legitimate purposes. We maintain confidentiality and ensure that data is not used beyond its intended function. These measures help prevent unauthorized access, misuse or loss. While we do not disclose specific technical safeguards such as encryption methods or monitoring tools, our practices are designed to align with industry expectations for secure online services. You also play a role in protecting your data by keeping your login credentials secure and reporting any suspicious activity.
How Long We Keep the Data
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. The retention period depends on the type of data and the reason it was collected. For example, transaction records and identity documents may need to be kept for several years to meet regulatory, tax or anti-fraud obligations. Even if you close your account or request deletion, we may need to keep certain information for legal or compliance reasons, such as resolving disputes or preventing illegal activity.
Cookies and Similar Technologies
Cookies are small text files stored on your device that help our website function properly. They allow us to remember your preferences, maintain login sessions and collect information about how you use the site. This helps us improve performance and tailor content. Most browsers let you manage cookie settings, including blocking or deleting them. However, disabling essential cookies may affect your ability to access certain features, such as staying logged in or completing transactions.
The Reader's Data Protection Rights
You have several rights regarding your personal data under applicable data protection laws. These include the right to access your information, correct inaccuracies, request deletion, restrict processing, obtain data in a portable format and object to certain uses. You may also withdraw consent at any time where processing is based on consent. Below is a summary of these rights and how to exercise them.
| Right | Meaning | How to Exercise It |
|---|---|---|
| Access | Obtain a copy of your personal data | Contact us through nyxbet-casino.net |
| Correction | Update inaccurate or incomplete information | Submit a request via support channels |
| Deletion | Request erasure of your data | Submit a formal request; subject to legal exceptions |
| Restriction | Limit how we use your data in certain cases | Contact us with your request |
| Portability | Receive your data in a structured, machine-readable format | Request through official contact methods |
| Objection | Object to processing based on legitimate interest | Submit your objection via support |
| Withdraw Consent | Revoke permission for specific data uses | Use account settings or contact us directly |
We may ask for proof of identity before responding to requests and will inform you if any legal obligations prevent full compliance. Not all rights apply in every situation, particularly where we must retain data for regulatory or security reasons.
How to Send Us a Request
- Use the contact channels available on nyxbet-casino.net.
- Identify the account involved by providing the associated email address.
- Specify the privacy right you wish to exercise.
- Complete any reasonable identity verification steps if requested.
- Receive a response within the timeframe required by applicable law.
Marketing Messages and the Reader's Choices
We only send promotional messages if you have given valid consent. These communications may include updates about services or special offers. You can withdraw consent at any time through your account settings or by contacting us. We will stop sending marketing messages as soon as your request is processed. Please note that transactional messages related to your account or gameplay are not considered marketing and may continue even if you opt out of promotions.
What the Reader Can Do to Protect Their Own Data
- Use a strong, unique password for your account to reduce the risk of unauthorized access.
- Keep your login credentials private and never share them with others.
- Sign out of your account when using shared or public devices to prevent others from accessing your information.
- Keep your contact details up to date so we can reach you about important account matters.
- Be cautious of suspicious messages claiming to be from Nyxbets casino; we will never ask for your password or full payment details via email.
- If you suspect unauthorized access, contact us immediately to secure your account.
Protection of Minors
The minimum age to use Nyxbets casino is 18. We do not permit individuals under this age to register, gamble or submit personal information. Our systems are designed to enforce age restrictions during registration and verification. If you believe a minor has created an account or provided data, please contact us immediately so we can take appropriate action, including account closure and data removal.
Complaints to the Data Protection Authority
If you have concerns about how your personal data is handled, you have the right to file a complaint with the data protection authority in your country. We encourage you to contact us first so we can address your issue directly, but doing so is not a requirement before escalating to a supervisory body.
Changes to This Policy
This Privacy Policy may be updated to reflect changes in our services, data practices or legal requirements. When revised, the updated version will be published on this page with a new effective date. We recommend reviewing this policy periodically to stay informed about how we protect your privacy.
Contact Details and the Date of This Version
If you have questions about this Privacy Policy or wish to submit a data request, please use the contact options available on nyxbet-casino.net. We recommend including your account email address, the specific privacy right you are exercising and a brief description of your request. Avoid sending sensitive information such as passwords or full ID numbers through unsecured channels. This version of the policy is effective as of 30/10/2026.